Frequently Asked Questions


  • How do I login?

    Click the Login link at the top right of our website header, then type your email address and password. Did you forget your password? Request a reset by clicking the Forgot Password link at the bottom of the login page. Need more help? Contact us! 

  • How do I renew my membership?

    Login to your account first. You still have an online account with us even if your membership has expired, but your account does not have access to member content until you renew your membership. The login link is at the top right corner of this website. 

    Once you are logged in, click this link: Renew Your Membership and fill out the form to renew your membership. Your membership will be automatically renewed annually going forward, and a reminder email will be sent 30 days prior to renewal. Need more help? Contact us! 

  • Does NAIE offer organizational memberships?

    No. At this time we only offer individual memberships.

  • When does my membership expire?

    One year from the initial date you joined.

  • My membership lapsed, is there a penalty?

    No. Membership is completely voluntary. If your membership lapses, you will lose access to your benefits. To reinstate, login, and renew your membership. 

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